Cancellation & Refunds
The Cancelation and refund policy is important for every travel agency and it develops trust between company and customers. For us at Flyanhigh.com, customer satisfaction is the first priority and we are happy to solve customer queries. Flyanhigh.com have a clear and transparent canceling and refund policy so that no issues can arise in the future.
We advised all our customers to read this policy clearly and understand every point. If you have any doubts, call our customer support team for clearance.
Duration of Cancelation:
Airlines provide some time window to make changes to booked flight tickets. Customers can cancel the ticket and avail themselves for refund in limited time only.
Cancelation Policy:
- Cancellation must have been done before the flight departure time.
- Once the cancellation process is done then only the refund or credit will only be processed.
- Remember we provide refundable and non-refundable flight tickets on our website, but most of them are non-refundable.
- Our travel specialists must have informed you if the flight you select is refundable or non-refundable if you called us to make your reservation.
- The funds will only be reimbursed if the reservation is refundable; discounted tickets are not eligible for refunds.
- If the flight is returnable, the terms and limitations of that particular airline will define the whole amount of time and money that can be spent on cancellations. You will get a credit or a refund in the amount after the airline's applicable cancellation fee is subtracted.
How can Cancelation be done?
We are aware that in the event of an emergency or other unanticipated circumstance, plans may need to be modified. We have added the cancellation option in order to address this problem.
- By contacting our customer support team at a given toll-free number, you can only request for cancellation; they will pay attention to your needs and take the necessary action.
- No-show condition: If no-show is showing then refunds for No-shows depend on the particular airline, but mostly, no refund is granted in case of a no-show condition.
Refund Policy:
Required Conditions for the refund:
The requirements for a refund are governed by the terms and conditions offered by outside service providers, like lodging, dining establishments, and airlines. Most airlines sell tickets that are not refundable. It's a good idea to check the terms and conditions of an airline before booking. If you made a reservation over the phone with one of our travel agents, they undoubtedly informed you of the refund policy.
Process of refund:
As soon as we get your request for cancellation, we begin the confirmation process. When we get confirmation from the particular service provider you used to make your reservation, we will start processing your refund. You will be able to get your refund after you receive the confirmation. In addition, we give you the reference number and inform you of the approval or denial of your cancellation request. As soon as the airline confirms, we begin the refund process, and we'll work hard to make sure you get your money back as soon as we can. However, depending on your payment method and the airline's return policy, the refund process can take some time.